Henri Harsch HH SA (Harsch), located rue Baylon 10, 1227 Carouge, Geneva, Switzerland, collects and manages Personal information from individuals in the context of its international moving activities. Harsch is committed to respect individual’s data by handling all the Personal information collected in accordance with applicable laws. This policy complies with the General Data Protection Regulation (GDPR) and the Swiss Data Protection Act (LPD).
Personal information is considered information that is about, or can be related to, an identifiable individual. It includes any information that can be linked to an individual or used to directly or indirectly identify an individual. Examples: Name, Home address, e-mail address, Phone number, Date of birth, Passport / ID card, Identification number, Physical characteristics, financial information (ex: employment contract, personal effects inventory)
Some Personal information is considered sensitive. Some laws and regulations define the following to be sensitive Personal information: medical of health conditions, racial or ethnic origin, political opinion, religious or philosophical belief, trade union membership, sexual preferences, information related to offenses or criminal convictions
Privacy is the rights and obligations of individuals and organizations with respect to the collection, use, retention, disclosure, and disposal of Personal information
Harsch may collect the following Personal information:
Harsch only collects and processes Personal information to the extent necessary to provide its services.
Harsch does not process Sensitive information as part of its services.
Harsch collects Personal information from e-mails received, from employers and/or relocation companies and from documents shared with Harsch. If the Personal information collected is incorrect or out of date, please contact Harsch.
Data may be processed for the following purposes: contract execution, customer and/or third-party owner contact, marketing and customer loyalty programs, customer care, customer service, customer relationship management, prospecting, market research, service information, measures to satisfy the customer and invoicing. Data may also be processed by profiling and/or fully automated decision-making.
Customer data is processed in compliance with the applicable data protection regulations, in particular the GDPR and the LPD. Harsch only uses Personal information in circumstances that are necessary for the purposes for which the data was collected in accordance with Art. 4.
Personal information will not be transmistted, sold or otherwise transferred to third parties, unless this is necessary for the purposes for which we have collected the data, for the execution of the contract or legal obligations, or unless the data subject has expressly consented to this. By way of example, Harsch discloses Personal information, by necessity, for example, to customs authorities and partners involved in the removal, transport or storage process.
Harsch may transfer customers’ Personal information to subcontractors or companies of the Harsch group in Switzerland or abroad, who will process such data in accordance with applicable legislation.
Harsch may also store data with external service providers, in Switzerland or abroad, in compliance with applicable legislation.
Harsch may also share data with suppliers and service providers in Switzerland or abroad, in compliance with applicable laws.
If we transfer data to a country that does not offer legal data protection equivalent to that of the EU and Switzerland, we ensure that an appropriate level of protection is in place by means of corresponding contracts with service providers
Harsch will retain Personal information for the period necessary to achieve the purposes mentioned in art. 4, and beyond this period in accordance with legal retention and documentation obligations.
Harsch will also retain Personal information: (i) to the extent that it is required to do so by law, or (ii) if the Personal information may be relevant to any current or future legal proceedings, or (iii) in order to establish, exercise or defend its rights.
In particular, contractual documents are kept for a period of 10 years.
Customers have certain rights under applicable data protection laws, namely in particular the GDPR and the LPD, withrespect to their Personal information, in particular the right to:
These rights are exercised subject to applicable legislation imposing document retention obligations on Harsch.
In principle, the exercise of such rights requires that data subjects provide clear proof of their identity (e.g. by means of a copy of an identity card if identity is unclear or cannot be verified in any other way).
To assert their rights, persons affected by the processing of Personal information may contact Harsch at the following address: Henri Harsch HH SA, Attn: Isabelle HARSCH, Rue Baylon 10, 1227 Carouge, Geneva (Switzerland). By email: compliance(a)harsch.ch. Tel: +41 22 300 43 00
Any person concerned also has the right to take legal action or lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
Harsch management ensures that:
To fulfill these responsibilities, Harsch management will ensure that:
Harsch ensures that Personal information is safely kept at all times against unauthorized or unlawful loss or disclosure, by implementing the following measures:
This procedure is reviewed every year to ensure it remains up to date and compliant with the laws. All employees and staff who process Personal information must ensure they not only understand but also act in line with this policy and the data protection principles. If any individual notices a breach of privacy they should immediately notify Isabelle Harsch by email compliance(a)harsch.ch who will investigate the complaint.
Our website https://www.harsch.ch/ uses “cookies”. A cookie is an element of data stored on a site visitor’s computer to help us improve access to our website and identify repeat visitors. Cookies may also enable us to track and target the interests of our users to enhance their experience on our website. Information such as browser type, Internet service provider, language, region, age group or area of interest. This data is rendered anonymous.
Users can, however, configure their browser so that no cookies are stored on their computer, or so that they are always informed when they receive a new cookie. In principle, our website can be used even without cookies, although certain functions may be limited.
We are using different kind of cookies on our website:+
They help make the website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Data sent to
This cookie is used to distinguish between humans and robots. This is beneficial for the website to create valid reports on site usage.
Used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website’s compliance with data protection regulations.
Preference cookies enable the website to remember information that modifies the way the site behaves or displays, such as the visitor’s preferred language or region.
Designates the country code calculated on the basis of the user’s IP address. Used to determine which language should be used for users
Records which server group serves the visitor. This is used in the context of load balancing to optimize the user experience.
Statistical cookies help the website owners, by collecting and communicating information anonymously, to understand how visitors interact with the website.
Stores a unique identifier used to generate statistical data on how visitors use the site
Used by Google Analytics to collect data on the number of times a user has visited the website and the dates of the first and most recent visits.
Used by Google Analytics to drastically reduce query rates
Stores a unique identifier used to generate statistical data on how the visitor uses the site.
Used to analyze the performance of marketing campaigns by storing information about a click on a Google ad made in the past.
Records statistical data on the behavior of visitors to the website. Used for internal analysis by the website operator.
Used to synchronize data with a third-party analysis service
Used to send data to Google Analytics about the visitor’s device and behavior. Follows the user across devices and marketing channels
Marketing cookies are used to track visitors through the website. The aim is to display ads that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers.
Used by Facebook to provide a range of advertising products such as real-time offers from third-party advertisers.
Used by the social networking service, LinkedIn , to track the use of integrated services
Necessary for the installation and operation of YouTube video content on the site
In order to collect requests, each visitor is invited to complete a contact form, providing information such as name and e-mail address. This information is used to contact the visitor about the services on our website in which he or she has expressed an interest.
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